Hello, friends. The fastest path to mastery and empathy is teaching. When you’re gaining knowledge and skills, the road is curvy. It winds around in your mind like a parkway through a mountain range. As your competence and confidence develop, the road gets straighter and the fog lifts. Teaching

Hello, friends. What is customer loyalty? The simplest definition might be it’s defined as customers who purchase from you because they want to and not because they’re forced to via “lock in”, or compelled to via coupons or discounts. Loyal customers want to spend time with your company

Being in contention gives you a higher likelihood of a favorable outcome. Revising and proofing your sales copy before you hit send, gets you into contention. Empowering and serving your team, gets you into contention. Not giving up worthwhile pursuits, gets you into contention.

Hello, friends, This week I stumbled upon my old notes from hearing Malcolm Gladwell speak at High Point University. If you aren’t familiar with him, you can learn a little here [https://www.gladwellbooks.com/landing-page/about-malcolm-gladwell/]. What I took away most from his interview [http://www.youtube.com/