> A lie gets halfway around the world before the truth has a chance to get its pants on. ~ Winston Churchill I read a book not too long ago that dealt with the importance of “truth” and what happens when people buy a lie. The results are never good. (here

Be encouraged. Yesterday is gone. Learn from it. Today is yours to steward. Every man and woman has the same measure of time and opportunity. Tomorrow will come. The only question is whether or not you will greet it like a child full of wonder and hope. The one thing

> We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better. ~Jeff Bezos Why do companies make customer service so hard? This is not a rant.

> What helps people, helps business. ~ Leo Burnett My friend Chris [http://twitter.com/blueskybyway] passed along the article, Top 5 Marketing Myths to Avoid [http://www.inc.com/geoffrey-james/top-5-marketing-myths-to-avoid.html], to me last week. The first read caused me to shake my head in disbelief. The second made