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It is time for another round of movie lessons. This week I will draw from Ocean’s Eleven. There are many things to learn from this movie about putting together the right team (which I may come back to later), but I wanted to focus on listening. I love the scene when Rusty (Brad Pitt) is…
Since when is it ok not to call someone back who left you a voicemail? Since when is it fine not to reply when someone sends you a text or email? Sure, you return the call or message if they are prospective buyers for your widget or service. But a thoughtful action to connect with…
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David Horne is co-founder of a marketing solutions company. He works with organizations to build high-touch businesses in a high-tech world.
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