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Recently, I’ve had several conversations around the relationships between an organization or brand and its marketing firm or ad agency. I’ve seen similar discussions here and here. Most company-vendor relationships fall into one of three categories: partner, peasant, or prima donna(as my friend Todd Kinley likes to call it). One of these three types of relationships produces long-term…
Every one of us craves to be liked. We also enjoy being around people we like. These are the folks we do business with, partner with, and spend the rest of our lives with. Since this is the case, wouldn’t you want to know how to make anyone like you? Sure, you can’t make someone…
Smiling is the superpower you forget to use. It is a bridge and a ladder. It connects people and elevates communication. Smiling diffuses tension and anger. It is like a vacuum to a flame. It evokes happiness and fosters joy. Smiling makes friends and customers out of strangers. It is a foundation of likability and conquers…
There are few things that will inspire, motivate, and bring out the best in others more than recognition. It is powerful. Recently, the awesome folks at Citrix Online sent me, and the other authors at workshifting.com, a huge token of appreciation for contributing to their site. They even personalized it with a handwritten note. This is obviously an organization that…
The holidays are upon us in full flex and many people are making a final run to procure gifts for friends and loved ones. Somehow, I find myself in the same boat, again. I remind myself that the holidays come and go and most gifts rust or fade but the one gift that keeps on…
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